Welcome to Stylood (“Stylood”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use the Stylood website, mobile application, and related services. By accessing or using Stylood, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide and improve our services, we may collect the following information:

Personal Information

Depending on how you use Stylood, we may collect:

Full Name
Mobile Number
Email Address
City or Location
Profile Information
Business Information (for Designers)
Interior Design Requirements (for Homeowners)
Portfolio Images and Project Photos
Documents uploaded for profile verification (where applicable)

Device & Technical Information

When you use Stylood, we may automatically collect:

Device type and model
Operating system
IP address
App version
Device identifier
Browser information
Notification token
Usage logs and analytics

Information You Provide

You may voluntarily provide information through:

Registration forms
Profile updates
Requirement submissions
Portfolio uploads
Feedback forms
Customer support requests
Communications made through the platform

2. How We Use Your Information

We use the information we collect to:

Create and manage your account
Verify your identity and profile
Connect homeowners with interior designers
Display relevant profiles and project information
Process enquiries and interactions
Send OTPs and account notifications
Provide customer support
Improve platform performance and user experience
Prevent fraud, abuse, and unauthorized access
Comply with legal and regulatory obligations

3. Information Sharing

We value your privacy and do not sell your personal information.

Your information may be shared only in the following circumstances:

Between homeowners and designers to facilitate project enquiries and communication.
With trusted service providers who help us operate our platform, such as hosting, messaging, analytics, authentication, and payment partners.
When required by applicable law, regulation, or legal process.
To protect the rights, safety, or property of Stylood, our users, or others.

4. Communication

By registering with Stylood, you consent to receive service-related communications, including:

OTP verification messages
Account updates
Verification status
Requirement updates
Project notifications
WhatsApp notifications
Push notifications
Email communications
Service announcements

These communications are essential for providing our services. Promotional communications, where applicable, may be managed through your notification preferences.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience

You can manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to maintain a secure environment, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

How to Delete Your Account

7. Data Retention

We retain your personal information only for as long as necessary to:

Provide our services
Maintain your account
Resolve disputes
Enforce our policies
Comply with legal obligations

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Update or correct your information
Request deletion of your account
Withdraw permissions where applicable
Contact us regarding privacy concerns

Requests may be subject to identity verification and applicable legal requirements.

9. Third-Party Services

Stylood may use trusted third-party services to support the platform, including services for cloud hosting, analytics, messaging, authentication, maps, and payments.

These third-party providers operate under their own privacy policies, and we encourage you to review them where applicable.

10. Children's Privacy

Stylood is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on our website and mobile application with the revised effective date. Continued use of Stylood after such updates constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Stylood Support

Email: support@schemaphic.com

Website: https://www.stylood.com

Thank you for choosing Stylood.